We are experiencing the devastating effect of the Coronavirus on people and businesses across the globe. Some business would have had a contingency plan in place with a series of SOPs (Standard Operating Procedures) to follow. This is not to say that they new in advance about COVID-19, but they had planned for a range of disasters from civil unrest, natural disasters such as flood or fire and human error to name just a few. The news and government escalation would have been the trigger enact the appropriate plan and alert the systems support staff to enact the procedures that would reduce the impact of lock-down on the business.

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