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CompTIA Training Specialist

CompTIA A+
220-1001 & 220-1002
Success Plan

A CompTIA A+ training course system, that delivers exceptional results!
Be More!
Achieve a Comprehensive Technical Understanding, become Competent, Capable & Experienced, or Certified and Expert.

Plan > Learn > Pass > Master

N ess
Delivery:
Instructor led, live, interactive, on-line training.
Duration:
220-1001, Hardware, 5 Days
220-1002, Software, 5 Days
Student Success Kit
Tech type: Essential Tech I – Support IT
SFIA: HSIN2, ITOP3

SYSTEMS MASTER ADVANTAGE for 220-1001 & 220-1002

Get More, Achieve More!

I provide complete, up-to date, full length, official CompTIA A+ training in class.
A Student Success Kit with professional tools and systems that you need to achieve your goal.
A personal and customized plan, to simplify the steps to achieving excellence and guide you though using the Success kit.
Mentoring support, in class and after class, until you pass the exams, the exams retire, or you unsubscribe.

Everything you need, just master your study time, apply grit and determination, and book your seat. Your tech success can start to-day.

A blend of instructor led training, self-study tools, and training support, to help you become exceptional.

Your A+ Success Kit

Student Success Kit, to Master the Theory, Operating Systems, Devices, Services and Exam!

The best Support Engineers need the best tools to master their trade.

STUDENT SUCCESS PLAN for 220-1001 & 220-1002

Plan Your A+ Success

Training that delivers measurable ROI

Invest your time and effort in training, with measurable 'Return on Investment' metrics.
ROI 1. Comprehensive Technical Understanding
ROI 2. Competent and Capable
ROI 3. Certified and Expert

Take time to plan your success. Assess the A+ course content and exam criteria. Set you ROI goal, schedule and secure your study time, for in-class and at home.

Your study plan is a process to streamline your efforts, build tech knowhow and technical ability to the correct depth of understanding for you.

Read More >>

The CompTIA A+, Core 1, Hardware Course

Exam 220-1001. Week 1.

 

The CompTIA A+, Core 2, Software Course

Exam 220-1002. Week 2.

Overview
Prerequisites
Delegates will learn how to
Outline
Overview

Systems Master Advantage, Everything a delegate needs to succeed!

 

The CompTIA A+ Core 1 (Exam 220-1001) course focuses on the hardware components of the A+ Certification and helps the delegates prepare for exam.

 

Target Audience

The course is designed for delegates who have basic computer skills and who are interested in starting an IT career.

 

The course is also designed for students who are seeking the CompTIA A+ certification.

 

Prerequisites

In order to sit this course, delegates should have a basic understanding of computers and have a working knowledge of Microsoft Client (Desktop) Operating Systems.

 

Delegates without this experience should make this clear to you instructor and mentor as soon as possible, who will be happy to support you.

Delegates will learn how to

Install and configure PC system unit components and peripheral devices.

Install, configure, and troubleshoot display and multimedia devices.

Install, configure, and troubleshoot storage devices.

Install, configure, and troubleshoot internal system components.

Explain network infrastructure concepts.

Configure and troubleshoot network connections.

Implement client virtualisation and cloud computing.

Support and troubleshoot laptops.

Support and troubleshoot mobile devices.

Install, configure, and troubleshoot print devices.

Outline

The course is a five-day, ten lesson, multiple topic course, and includes both theoretical and lab-based tasks.

 

Lesson 1 Installing and Configuring PC Components

 

A very large percentage of the work an IT technician performs is working with hardware. This includes installing, upgrading, repairing, configuring, maintaining, optimising, and troubleshooting computer components. This lesson covers the computer’s system components and peripheral devices.

Topic A - Use Appropriate Safety Procedures

Topic B - PC Components

Topic C - Common Connection Interfaces

Topic D - Install Peripheral Devices

Topic E - Troubleshooting Methodology

Lesson 2: Installing, Configuring, and Troubleshooting Display and Multimedia Devices

 

This lesson focuses on installing, configuring, and troubleshooting display and multimedia devices.

Topic A - Install and Configure Display Devices

Topic B - Troubleshoot Display Devices

Topic C - Install and Configure Multimedia Devices

Lesson 3: Installing, Configuring, and Troubleshooting Storage Devices

 

As an IT technician, responsibilities are likely to include installing and maintaining many different types of computer components, including storage devices. This lesson covers the various technologies used to store data, including RAM, ROM, HDD, SSD, removable and optical media

Topic A - Install System Memory

Topic B - Install and Configure Mass Storage Devices

Topic C - Install and Configure Removable Storage

Topic D - Configure RAID

Topic E - Troubleshoot Storage Devices

Lesson 4: Installing, Configuring, and Troubleshooting Internal System Components

 

As an IT technician you may be called upon to maintain and install internal components within the system case. This lesson covers the function of the internal components of a PC based system, and how to manage them effectively.

Topic A - Install and Upgrade CPUs

Topic B - Configure and Update BIOS/UEFI

Topic C - Install a PSU

Topic D - Troubleshoot Internal System Components

Topic E - Configure a Custom PC

Lesson 5: Network Infrastructure Concepts

 

In this lesson we cover the technologies that create a network infrastructure, such as cabling technologies, wireless standards, switches, routers, and protocols.

Topic A - Wired Networks

Topic B - Network Hardware Devices

Topic C - Wireless Networks

Topic D - Internet Connection Types

Topic E - Network Configuration Concepts

Topic F - Network Services

Lesson 6: Configuring and Troubleshooting Networks

 

In this lesson we cover the installation, configuration, and management of network devices.

Topic A - Configure Network Connection Settings

Topic B - Install and configure SOHO Networks

Topic C - Configure SOHO Network Security

Topic D - Configure Remote Access

Topic E - Troubleshoot Network Connections

Topic F - Install and Configure IoT Devices

Lesson 7: Implementing Client Virtualisation and Cloud Computing

 

This lesson covers the basics of Cloud computing and then moves onto the concepts of Virtualisation.

Topic A - Configure Client-Side Virtualisation

Topic B - Cloud Computing Concepts

Lesson 8: Supporting and Troubleshooting Laptops

 

In this lesson we cover the difference between desktop and laptop technologies.

Topic A - Use Laptop Features

Topic B - Install and Configure Laptop Hardware

Topic C - Troubleshoot Common Laptop Issues

Lesson 9: Supporting and Troubleshooting Mobile Devices

 

In this lesson we look at the types of mobile devices available. We also look at managing and maintaining mobile devices.

Topic A - Mobile Device Types

Topic B - Connect and Configure Mobile Device Accessories

Topic C - Configure Mobile Device Network Connectivity

Topic D - Support Mobile Apps

Lesson 10: Installing, Configuring and Troubleshooting Print Devices

 

In this lesson we cover the various technologies used for printing.

Topic A - Maintain Laser Printers

Topic B - Maintain Inkjet Printers

Topic C - Maintain Impact, Thermal and 3D Printers

Topic D - Install and Configure Printers

Topic E - Troubleshoot Print Device Issues

Topic F - Install and Configure Imaging Devices

Overview
Prerequisites
Delegates will learn to
Outline
Overview


The CompTIA A+ Core 2 (exam 220-1002) course focuses on the software components of the A+ Certification and helps the delegates prepare for exam.

 

Target Audience

The course is designed for delegates who have basic computer skills and who are interested in starting an IT career. The course is also designed for students who are seeking the CompTIA A+ certification.

Prerequisites

In order to sit this course delegates should have a basic understanding of computers and have a working knowledge of Microsoft Client (Desktop) Operating Systems.

 

Delegates without this experience should make this clear to you instructor and mentor as soon as possible, who will be happy to support you.

Delegates will learn to

Support operating systems.

Install, configure, and maintain operating systems.

Maintain and troubleshoot Microsoft Windows.

Configure and troubleshoot network connections.

Manage users, workstations, and shared resources.

Implement physical security.

Secure workstations and data

Troubleshoot workstation security issues.

Support and troubleshoot mobile devices.

Implement operational procedures.

Outline

This course is a five-day, ten lesson multiple topic course and includes both theoretical and lab based tasks.

 

Lesson 1: Supporting Operating Systems

In this lesson we learn about installing, configuring, maintaining, and troubleshooting personal computer operating systems.

Topic A - Identifying Common Operating Systems

Topic B - Use Windows Features and Tools

Topic C - Manage Files in Windows

Topic D - Manage Disks in Windows

Topic E - Manage Devices in Windows

 

Lesson 2: Installing, Configuring, and Maintaining Operating Systems

In this lesson, we examine some of the other popular operating systems, we also look at the installation and upgrade of operating systems

Topic A - Configure and use Linux

Topic B - Configure and use MacOS

Topic C - Install and Upgrade Operating Systems

Topic D - Maintain Operating Systems

 

Lesson 3: Maintaining and Troubleshooting Microsoft Windows

In this lesson, we look at using various tools and features to install and configure devices and software within the Windows operating system.

Topic A - Install and Manage Windows Applications

Topic B - Manage Windows Performance

Topic C - Troubleshoot Windows

 

Lesson 4: Configuring and Troubleshooting Networks

In this lesson, we look at installing, configuring, and troubleshooting network connectivity within an operating system.

Topic A - Configure Network Connection Settings

Topic B - Install and Configure SOHO networks

Topic C - Configure SOHO Network Security

Topic D - Configure Remote Access

Topic E - Troubleshoot Network Connections

 

Lesson 5: Managing Users, Workstations, and Shared Resources

In this lesson, we will cover creating, and managing the security principals used for authentication to an operating system.

Topic A - Manage Users

Topic B - Configure Shared Resources

Topic C - Configure Active Directory Accounts and Policies

 

Lesson 6: Security Concepts

In this lesson, we cover the duties involved in protecting organisational computing assets from attacks, we will identify security threats and vulnerabilities,

Topic A - Logical Security Concepts

Topic B - Threats and Vulnerabilities

Topic C - Physical Security Measures

 

Lesson 7: Securing Workstations and Data

In this lesson, we cover sources of vulnerabilities and weaknesses, we then look at methods to protect the organisational data.

Topic A - Implement Security Best Practices

Topic B - Implement Data Protection Policies

Topic C - Protect Data During an Incident Response

 

Lesson 8: Troubleshooting Workstation Security Issues

In this lesson, we look at securing user accounts and installing antivirus software, updating with patches, and encrypting data.

Topic A - Detect, Remove, and Prevent Malware

Topic B - Troubleshoot Common Workstation Security Issues

 

Lesson 9: Supporting and Troubleshooting Mobile Devices

In this lesson, we look at the skills required to support the mobile devices in an organisation

Topic A - Secure Mobile Devices

Topic B - Troubleshoot Mobile Device Issues

 

Lesson 10: Implementing Operational Procedures

In this lesson, we look at the soft skills and some automation skills required in order to become professional IT support technicians

Topic A - Use Appropriate Safety Procedures

Topic B - Environmental Impacts and Controls

Topic C - Create and Maintain Documentation

Topic D - Use Basic Change Management Best Practices

Topic E - Implement Disaster Prevention and Recovery Methods

Topic F - Basic Scripting Concepts

Topic G - Professionalism and Communication

Comprehensive Technical Understanding 

Confident, Competent
& Capable

Certified

Expert & Exceptional

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